Welcome to Joo Casino – About Us

Who We Are and What We Stand For

At Joo Casino, we operate under the framework of Stable Tech N.V., a Curacao-registered company (reg. no. 160129) with a registered address at Scharlooweg 39, Willemstad, Curacao. Our current license from the Curacao Gaming Authority reflects our commitment to regulated, transparent, and responsible gaming. We take compliance seriously — because your trust is the foundation everything else is built on.

Our mission has always been straightforward: to create an online casino environment where entertainment meets reliability. We welcome players from across the globe — wherever online gambling is legally permitted — and we've built our platform to be multilingual, multi-currency, and multi-device ready. At Joo Casino, everyone deserves a seamless experience, no matter where they're playing from.

Our Game Library – Something for Every Player

Here at Joo Casino, we've curated a rich and diverse game collection that covers every corner of the online gaming world. Whether you're into high-volatility slots, nail-biting live dealer tables, or quick-win instant games, you'll find it all under one roof — ours.

• Slots: Our core category, featuring hundreds of titles including New releases, Megaways, Hold & Win, and Bonus Buy slots
• Jackpot Games: We offer a dedicated jackpot section — and we pay all progressive jackpot wins in full
• Live Casino: Powered by Evolution and other premium live studios, our live tables include Blackjack, Roulette, Baccarat, Poker, and exciting Game Shows
• Instant Win: Fast-paced games for players who love instant results
• Table Games: Classic RNG versions of Blackjack, Roulette, Baccarat, Video Poker, and more

We partner with the best in the business — NetEnt, Microgaming, Play'n GO, Pragmatic Play, BGaming, Yggdrasil, Betsoft, Amatic, NYX, and more — to ensure our Joo Casino library stays fresh, fair, and full of variety. Every game is tested and certified, so you can focus on playing, not worrying.

Bonuses and Promotions – We Reward You From Day One

At Joo Casino, we believe in welcoming new players the right way. Our Welcome Package offers up to 19,000 EUR + 300 Free Spins spread across your first four deposits — giving you a serious head start from the moment you sign up.

But the rewards don't stop there. Here at Joo Casino, we keep things exciting long after your welcome bonus expires. Our ongoing bonuses include:

• Monday Reload (MON40): 40% bonus up to 100 EUR every Monday
• Wednesday Free Spins (BOOK): 20 to 100 FS depending on your deposit amount
• High-Roller Reload (HIGHROLL): 50% up to 1,000 EUR for big spenders
• Monthly Reload (MONTHLY): 75% up to 750 EUR once a month
• Joo Slot Daily FS (JOOSLOT): Up to 100 free spins every single day
• Referral Bonus: Earn 100 EUR/USD for every friend you bring to our platform
• App Install Bonus: Get 50 Hot Bonus Free Spins just for downloading our app
• Lucky Box & Lucky Spin: Prize upgrades worth up to 125,000 EUR/USD

Our VIP and Loyalty Program

We at Joo Casino know that loyalty deserves real recognition. That's why we've built a tiered VIP Program designed to grow with you as you play. The more you bet on real-money slots, the better your rewards become — from enhanced weekly cashback to exclusive prizes and higher withdrawal limits.

Our Joo Casino comp points system is simple: every 5 EUR wagered on slots earns you 1 Comp Point (CP), and every 10 EUR earns 1 Redeemable Comp Point (RCP). You can spend your RCPs directly in our Bonus Shop, turning your play into real rewards. VIP members also benefit from elevated withdrawal limits — weekly 5,000 EUR and monthly 20,000 EUR — giving you more flexibility with your winnings.

Banking – Fast, Flexible, and Secure

At Joo Casino, we support a wide range of payment methods to make depositing and withdrawing as smooth as possible. Our minimum deposit starts at just 20 EUR, and all transactions are completely fee-free on our end.

Deposit Methods We Support

• Visa, Mastercard, Maestro
• Skrill, Neteller, ecoPayz, MiFinity, MuchBetter, Jeton
• Neosurf, Flexepin, iDebit, Interac
• AstroPay, Pay4Fun, PayRetailers
• Crypto: BTC, ETH, LTC, BCH, DOGE, USDT

Currencies We Accept

• EUR, USD, RUB, NOK, AUD, NZD, CAD, PLN, JPY
• Crypto: BTC, ETH, LTC, BCH, DOGE, USDT

We process withdrawal requests within 0–24 hours depending on your chosen method. E-wallets are typically cleared within one business day, while bank transfers may take up to 3 banking days. We want your money in your hands as quickly as possible — and our Joo Casino team works hard to make that happen every day.

Our Platform – Desktop, Mobile, and Native Apps

We at Joo Casino believe your gaming experience should never be limited by the device you're using. That's why our platform is fully optimised for desktop browsers, mobile browsers, and we also offer dedicated native apps for both iOS and Android. You can download our app and even claim a special 50 Hot Bonus Free Spins just for installing it — because we think that's exactly the kind of welcome a mobile player deserves.

Our Joo Casino app delivers the full casino experience in the palm of your hand — every game, every bonus, every feature — with smooth performance and intuitive navigation built in from the ground up.

Customer Support – We're Here Around the Clock

When you need help, we're here. At Joo Casino, our support team operates 24 hours a day, 7 days a week — with real human agents available via live chat at any time. No bots, no delays, just genuine assistance from people who know our platform inside and out.

• Live Chat: 24/7 — available directly from any page on our site
• Email: support@Joo Casino.com — for detailed enquiries
• FAQ: A comprehensive help centre covering the most common questions
• Support Languages: English, Russian, and more