Joo Casino Cookies Policy

At Joo Casino, we believe that transparency is fundamental to the trust we build with our players. This Cookies Policy explains what cookies are, how we use them on our website at Joo Casino.com, and what choices you have regarding their use. When you visit our platform — whether on desktop, mobile browser, or through the Joo Casino app — cookies and similar technologies help us deliver a smoother, more personalised experience. By continuing to use our site, you consent to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow us to recognise your browser, remember your preferences, and gather analytical data about how visitors interact with our pages. Here at Joo Casino, we use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). Similar technologies — such as web beacons, pixels, and local storage — may also be used alongside cookies for related purposes.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function properly. Without them, core services — including the Joo Casino login process, account authentication, and secure session management — would not operate. We do not require your consent for these cookies as they are technically indispensable.

  • Session management and Joo Casino sign up flow
  • Security and fraud prevention during transactions
  • Load balancing and server performance
  • Remembering items in your session during gameplay

Functional Cookies

At Joo Casino, we use functional cookies to remember your preferences and personalise your experience within the Joo Casino lobby. These help us recall your language selection, currency settings, and display preferences so you do not need to reconfigure them on every visit.

  • Language and regional preferences (English, Russian, and other supported locales)
  • Currency selection (EUR, USD, RUB, BTC, and other supported currencies)
  • Preferred game categories and filters
  • Remembering your last visited section of the Joo Casino mobile interface

Analytical and Performance Cookies

We use analytical cookies to understand how visitors navigate our platform. This data helps us improve site performance, optimise the user journey for players accessing Joo Casino online, and identify technical issues. The information collected through these cookies is aggregated and anonymous — we do not use it to identify you personally.

  • Pages visited and time spent on each section
  • Device type, browser version, and operating system
  • Traffic sources and referral paths
  • Error logs and performance metrics

Marketing and Targeting Cookies

Our Joo Casino platform may use marketing cookies to display relevant promotional content, including information about our Joo Casino bonus offers, Joo Casino free spins promotions, and Joo Casino promo codes. These cookies help us ensure that players see content that is genuinely relevant to their interests rather than generic advertising.

  • Tracking whether you have seen a particular promotion or offer
  • Measuring the effectiveness of bonus campaigns
  • Personalising display of Joo Casino bonus codes and reload offers
  • Attribution of referral traffic related to our affiliate programme

Third-Party Cookies

We work with trusted third-party partners — including analytics providers, game studios, and payment processors — who may set their own cookies when you use our services. At Joo Casino, we do not control these third-party cookies directly, and we encourage you to review the privacy and cookie policies of any third-party services you interact with through our platform. Third-party providers relevant to our services may include analytics platforms, live casino software providers such as Evolution, and payment gateway operators.

Cookies and Our Bonus Features

Our Joo Casino website uses cookies to support the delivery of promotional features, including the Welcome Package of up to 19,000 EUR plus 300 free spins, daily free spin offers such as the JOOSLOT promotion, and special campaigns like Lucky Box and Lucky Spin upgrades. Cookies help us verify eligibility, track wagering progress, and ensure that Joo Casino no deposit bonus codes and Joo Casino deposit bonus offers are applied correctly to your account. Without functional and session cookies, accurate bonus tracking — including Joo Casino bonus terms compliance — would not be possible.

How to Manage Your Cookie Preferences

We respect your right to control the cookies placed on your device. At Joo Casino, you can manage your preferences in the following ways:

Browser Settings

Most browsers allow you to view, manage, delete, and block cookies through their built-in settings. Please note that disabling certain cookies may affect the functionality of our website, including your ability to complete the Joo Casino login process or access your account securely.

Our Cookie Consent Tool

When you first visit our site, we present a cookie consent banner that allows you to accept or customise non-essential cookies. You may update your preferences at any time by accessing the cookie settings link available in our website footer.

Opt-Out of Analytics

You may opt out of third-party analytics tools such as Google Analytics by using their dedicated opt-out browser add-on. We at Joo Casino support your right to limit data collection where legally applicable.

Cookies and the Joo Casino App

Our native iOS and Android applications may use similar tracking technologies, including device identifiers and local storage, in place of or alongside traditional browser cookies. The Joo Casino app uses these technologies for the same purposes described above — session management, performance monitoring, and promotional personalisation. You can manage app-level tracking permissions through your device's operating system settings.

Data Retention

At Joo Casino, session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for varying periods depending on their purpose — typically between 30 days and 24 months. We review our cookie lifespans periodically and remove those that are no longer necessary for the purposes described in this policy.

Operator Information

Our website Joo Casino.com is operated by Stable Tech N.V., a company registered in Curaçao (company reg. no. 160129), with registered address at Scharlooweg 39, Willemstad, Curaçao. We operate under Curaçao Gaming Authority licence No. OGL/2024/161/0191. If you have questions about how we use cookies or wish to exercise any of your data rights, please contact our support team at support@Joo Casino.com or via our 24/7 live chat service.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our own practices. Our Joo Casino website will always display the most current version of this document. We encourage you to review this page periodically to stay informed about how we use cookies. Continued use of our platform following any update constitutes your acceptance of the revised policy.